Deus Parts Making A Return

General Return Conditions (Deus Parts Product Only)

You have 30 days from the date you receive your order to initiate a return. All parts must be returned in the exact condition they were sent:

Unused and Uninstalled: Parts must show no signs of use, wear, or installation. This includes any cosmetic damage like scratches, scuffs, or dents.

Original Packaging: The original packaging must be in its original, undamaged condition. Do not use the part's original packaging as the shipping box. Place it inside a separate, protective shipping container.

Original Contents: All original tags, manuals, literature, and accessories must be included.

Proof of Purchase: You must include a copy of the original invoice or a note with your order number, name, and email. Without this information, we may not be able to process your return.

Return Shipping: The customer is responsible for all shipping costs associated with returning the item for "change of mind" or incorrect part orders. Original shipping fees are non-refundable. We highly recommend using a trackable and insured shipping service, as Deus Ex Machina is not liable for lost or damaged return parcels.